Contact Heating Cooling NJ
Call us 24 hours a day at 862-278-1141 for emergency heating or cooling service anywhere in New Jersey, or use the form to request a free estimate, schedule a tune-up or ask a question. We respond to every message promptly.
Our Office
Heating Cooling NJ
544 Ringwood Ave
Wanaque, NJ 07465
Phone: 862-278-1141
Email: cityservicegroupnj@gmail.com
Hours: Open 24 hours, 7 days a week, including holidays
What Happens When You Call
A dispatcher asks about your system, the symptoms and your address, then gives you an honest arrival window. Emergencies are prioritized. For estimates, we schedule a convenient time for a technician to visit, measure and present options with no obligation.
Service Area
We serve all 21 New Jersey counties and all 564 municipalities. Find your town on the service areas page.
Send Us a Message
Is It an Emergency? Call, Don't Wait
If you have no heat in freezing weather, no cooling for an infant, senior or someone with a medical condition, a gas or burning smell, water leaking from your equipment or a carbon monoxide alarm, call 862-278-1141 immediately rather than sending a form. Our dispatcher will prioritize your call. If you smell gas or a CO alarm is sounding, leave the home and call 911 first. Learn more about our 24/7 emergency HVAC service.
Requesting a Free Estimate
For a new furnace, boiler, air conditioner, heat pump or ductless system, we schedule a free in-home estimate at a time that works for you, including evenings and Saturdays. The visit includes measurements, a load calculation and a written proposal with options at more than one price point. There is no obligation and no high-pressure sales. Financing is available for qualified homeowners, and we will identify any New Jersey Clean Energy Program rebates or federal tax credits that apply.
Scheduling Maintenance
Tune-ups fill up quickly in spring and fall. Use the form or call to book your air conditioning tune-up, heating tune-up or to enroll in our maintenance plan, which includes both visits plus priority scheduling and repair discounts.
Property Managers and Businesses
We work with landlords, condominium associations and commercial property owners across New Jersey. Call or email to set up a service account or request a commercial maintenance proposal for your building.
Serving Every Region of New Jersey
Our North Jersey team, based at our Wanaque headquarters, covers Passaic, Bergen, Morris, Essex, Hudson, Union, Sussex and Warren Counties, including Paterson, Clifton, Wayne, Hackensack, Paramus, Morristown, Newark, Montclair, Jersey City, Hoboken and Elizabeth. Our Central Jersey team serves Middlesex, Somerset, Hunterdon, Mercer, Monmouth and Ocean, including Edison, Woodbridge, New Brunswick, Bridgewater, Princeton, Trenton, Freehold, Toms River and Lakewood. Our South Jersey team serves Burlington, Camden, Gloucester, Salem, Cumberland, Atlantic and Cape May, including Cherry Hill, Mount Laurel, Camden, Vineland, Atlantic City and Ocean City. Wherever you call from, the same licensed technicians, flat-rate pricing and 24-hour availability apply.
Ways to Reach Us
Phone is best for anything urgent and for same-day scheduling. The form on this page works well for estimate requests, maintenance bookings, general questions and property-management inquiries, and it lets you include details such as the equipment model, the symptoms you have noticed and the times that work for a visit. Email at cityservicegroupnj@gmail.com is a good option for sending photos of equipment labels or error codes ahead of a visit. However you reach us, you will deal with our own office staff, never a call center.
After You Submit the Form
Your message is delivered to our office immediately and you remain on this page with a confirmation. During business hours you can expect a call back quickly; after hours, non-emergency requests are returned first thing the next morning. If your situation is urgent at any hour, please call rather than wait for a callback.
Contact & Scheduling FAQs
What is the fastest way to reach you in an emergency?
Call 862-278-1141. The line is answered by a live dispatcher 24 hours a day, every day of the year, and emergency calls are prioritized by urgency.
Will I be redirected or sent to another company when I submit the form?
No. Your message goes directly to our office, you stay on our website, and a member of our team contacts you to schedule.
Do you charge for estimates?
Estimates for new heating and cooling systems are free. Repair visits include a flat diagnostic fee that is applied toward the repair if you approve the work.
What areas do you serve?
All 21 New Jersey counties and all 564 municipalities, with teams based in North, Central and South Jersey.
Can I schedule a specific time?
We offer appointment windows including evenings and Saturdays for scheduled work, and we call ahead when the technician is on the way.
What information should I have ready?
The type of system, what it is doing, when the problem started, the thermostat brand and, if possible, the equipment model. This helps us arrive with the right parts.